Problems with new members signing in

[Principessa21]

Someone registered a new account, and tried to sign in on my computer but is continuely told their username/password is invalid. They recieved an approval email from this website and ezboard. What do you think is the problem?

Thanks!

[Brian the Automator]

There could be a host of things wrong, unfortunately, they're all out of my control.

 

Here's a good place to start:

help.ezboard.com/

[Principessa21]

oh ok, thanks!