AT&T service is not the greatest, however the customer service is absolutely outstanding. When I wanted to cancel my contract earlier this year, I was told instead of doing that I should go on a 50 minute a month plan, for 19.99, for the remaining 2 months of my contract to avoid my early termination fee. I did that, and now that I have Sprint, I couldn't be happier. The reception I get with Sprint is PHENOMENAL. Whenever I switch companies I ALWAYS lean towards getting the most, or, near the most expensive phones. Learned my lesson 6 years ago when I was with Verizon. Buying the cheapest of something usually never goes my way.