I've noticed that a lot of folks use the terms interchangeably. According to the dictionary; it's a personnel recruiter. There doesn't seem to be very many any more, since just about everyone uses online applications or job boards. I've used two temp agencies, and let me tell you, they are so busy with all the folks on unemployment, that they become less than personal. I had been with the first one for almost a year, at the same job. When I was laid off, they promised up and down that they'd call if something fit my resume. I never heard from them again. Coincdently, the exact same job I was laid off from was posted on Milwaukeejobs. and careerbuilder like a month after I was laid off. The second agency was just as bad. I'm not saying they are all bad. There is a lot of companies using them just so the workforce is more disposable. It is great for the companies, not so much for the workers. It is really rough out there. I had been off for 11 months, worked for a company for 4 months, laid off again, and have been scraping by with 2 (now 1) part time jobs. I know I'm not much help, and not much of a contact either, but I'm in a similar boat and feel the pain.