I love me a good Charter bashing thread. http://forum.brewerfan.net/images/smilies/happy.gif I have had Charter for seven years now and absolutely hate them. When I lived in downtown Madison, I had numerous problems with them every year. Our service constantly went out, sometimes for half a day or more. One year when we moved, I called up to have the service transferred and set up a day and time to have it installed. One roommate took off work to wait for the guy. He never showed. I called and complained. Gave me the spiel about how the tech was there and no one answered, which is BS, because my roommate was there the whole time, even checked the doorbell and everything. Got my appointment rescheduled. Another roommate took off of work. Second time, same thing happens. The guy never showed up. I was livid by this point. I called up and complained to about three different people (being transferred around) before I finally got an answer. They told me to go down to Laundry 101 where Charter has a booth at the beginning of every school year and it would result in a much faster hookup time. A guy came that night and finally hooked up our cable, after weeks of getting the runaround from them. I also cannot stand their constant mailings and tv commercials to try to get me to upgrade to their "bundle" or buy a more expensive cable package I don't need. I might watch about an hour of tv a day. I can't even catch a whole Brewers game most of the time. I've been tempted to cancel my cable altogether (since I don't use it very much), mostly to spite my roommate (which is an entirely different story). I can't wait to move out of the place I'm in and hopefully get something different.