brewerssupercollector, i've gotten him ip too, but i want him on more than one thing... here is the deal, i went to legends today to fix this mess, and i am just more dissapointed with them, i said that i wanted my 8x10, and long story short, they said that they had it, that it was at the delafield store, then i said, what about the photofile 16x20 that i purchased, and he said that they didn't get any photofiles signed, but in this frame it looks just great, then he tried to sell me a frame for my damn photo that they screwed up and wanted me to buy it at a discount for $160! these idiots screwed up the order, i had to drive to two separate locations, and was not even apologized to, i have nothing but negative things to say about that company, and i don't understand how they get so much support with as bad as they handle customers...they guy also wanted to buy my hat that i was wearing, my wild card hat, for $30, then when i laughed, he said, oh you know how rare they are? he says that he has customers wanting them and are willing to pay $300 for one long story short, i got my 8x10, but there is a finger print, right on the signature, the 16x20 is not what i ordered, and i went to jeff's to discuss framing, and it will be $110, at full price, not discount, and legends wasn't even uv glass.... the fact that they screwed it up, i had to contact them, they knew where my photo was the whole time and lied to me, and they never once apologized, and tried to sell more crap to me, i don't know how they are in business