I have heard that if you can get it up and running, it is a better value than TWC. I used to live in a 4-family house with a roomate. we were in apartment 1 and my landlord was right across from us in appt 2. He kept TWC but had ATT come install their digital cable (it was a u-verse package or whatever) to check it out. Well they came over and installed it, and it worked great. He said the picture was great, better DVR, etc. Then he left to go to a Brewer game, came home, and no cable. After calling and playing phone tag several times, this is what happened: They said he could no longer get cable because only apartments 1 and 3 could get their cable. appts 2 and 4 could not. he told them they already installed it in his apartment, but they told him initially they thought he was apartment 1. basically it was a typo. i know that makes no sense, but bottom line is they would not let him have ATT cable because he was not in the right unit, even though they did literally install it in his unit, and even though we all share 1 basement and the cables are like 15 feet from each other. the worst part is they cut the TWC lines when they installed new cables for the ATT. So when my landlord couldnt get cable, he called them 10 times to get them to re-hook up TWC. But they told him they are not allowed to touch TWC's cables. even though they already did! lol they eventually came and fixed the cables, but he was without cable for like 5 days. ok the point of this was not to scare anyone off. this was months and months ago, and he was probably one of milwaukees first customers. i looked into u-verse last night actually (i live in a new place now), and my old landlord told me that ATT probably have their stuff straightened out since then, so if you can actually get the service, its a better deal than TWC. I live 2 minutes from that 4-family house currently, but I now live in Wauwatosa. ATT u-verse is not available to me right now. bummer (my TWC and RRunner bill is over $140/month)