I have a Netgear wireless router and this weekend the wireless part stopped working... I've tried turning it off for 10 seconds, unpluging it. tried updating the firmware, but keep getting told its the incorrect firmware (it is the correct one) Of course the Netgear support site is completely useless... I'm not completely tech näive but I am clueless on this one... More info... its a WRN2000v4. not sure when we bought it, but its been a year or two. I've even tried to reset to factory default.