If the Brewers ever overtly blow off any customer service concern I have upon hearing that we're ("only") 20 game ticket holders, or because we have terrace level seats, I'd be strongly inclined to either go straight to Mark Attanasio or sever our long-standing relationship with the organization. That the reception you got from that employee changed because of how much money you spend on the Brewers infuriates me, and I am not quickly angered. If anyone from the Brewers is reading this, please remember that not all of your fan base is so flush with discretionary income or lives so close to Milwaukee that they can afford full season tickets - whether monetarily, time-wise, or both. For almost fifteen years, we have put the lion's share of our entertainment budget toward the Brewers, and have invested countless hours not only attending games but making a 3 hour round trip for each and every one. It's fewer games than other fans can attend, but it is all we can fit into our lives (and, sometimes, possibly more than we should). Our ticket rep has never made me feel second class, which makes me all the more surprised and distressed at the response you received. Brewers employees, don't ever marginalize the loyalty of your smaller-time customers. Many of them give all that they can to your organization.