And seeing as how there has been much talk this year about the terrible customer service from the ES staff at Miller Park this year, not to mention the fact that most of our traders/collectors read this forum, I think the thread was perfectly fine. I have no problem with the thread, however i just think it would be more productive to talk to PR about it. If if happened to me, i would. That kind of thing shouldn't happen to paying fans. And just a question, have you tried to deal with the ES staff this year? They are terrible. Obviously not all of them, but the fail rate is higher this year than ever before. Outside of the "pitbosses" not this year no. Having worked as an Usher for several years(quit before this season started), i know first hand which ones can control the situations, and which ones can't. So i feel your pain. Many times i have had to move from my section, 3 sections over because someone couldn't handle the situation occuring. My best bet for you(and anybody having a problem), walk up to an usher, and ask for thier boss. There are 2 per level(one on each baseline, you can spot em because they are the ones with the walkie-talkies) and there is one at the Hot Corner and usually 2 behind homeplate. They get things done, no questions asked. The usher? He was too busy talking to Corey Harts wife, he gave he family the "one second" finger wave, the "hold on" motion. A few minutes goes by and the family of four, sitting in $85 seats get up and walked out. As they walked by us, the mother said something to the usher, who was still in conversation with Mrs. Hart. The usher looked at her, rolled his eyes and went back to his conversation. Like I said, I'm not sure what he could have done, but at the very least, you try to convey some sympathy to the family who feels they need to leave the park, you don't brush them off because this is you first time working the players wives section and your awestruck. Report him. You ever see anything like that, go to the bosses and report em. That kind of stuff shouldn't be tolerated. What he should have done was call up to that level, talk to the usher in that area, and let him know what is happening. Not a whole lot you can do in that situation, other than prevent it from happening again.