So our refrigerator/freezer died yesterday, We noticed it about 7 o'clock last night. Fortunately we have numerous coolers so we were able to get everything on ice. Got up this morning and went to a local appliance store. Website and door said they opened at 8:00. This used to be the appliance store in town, but as with many local businesses Walmart, Menards, etc. has hurt them. But we figured if anybody would be able to deliver a refrigerator today it would be a small business who would appreciate the business. Employee shows up at 8:10, and doesn't open the doors until 8:20. By then there are two other people waiting to get in. Employee asks what we need and I reply a refrigerator, ours died yesterday. They only had about a half dozen fridges ( and they seemed expensive) and they all had prices except one. Naturally the one I was most interested in. I asked the employee the price and he said he didn't know, that a salesman would be in after 9:00. When I asked when the earliest I could get something delivered I was told Tuesday or Thursday. So much for the small business going the extra mile. So we went to Menards. They had very limited stock on hand, something about Memorial Day and missing a delivery. Would have to order the refrigerator, a week or two wait. Also, they would only deliver to the house would not install or haul away the old one. Next we went to Sears Hometown which the website and the sigh on the door said would open at 9:00. We waited until 9:27 and left. Durimg that time a couple and another person stopped to shop. The couple was still there when we left, but the other person left. And Sears wonders why it is struggling. Fortunately, my wife ran into friends last night when she ran to town to get ice. They told her to go to Grand Appliance in Sturtevant and ask for a friend of theirs who worked there. While we were waiting I overheard a salesman say that it was 2 or 3 weeks for delivery. Grrrr. However, later we heard him say that if it was an emergency delivery would be expedited. First good news in 24 hours. So after waiting for maybe a half hour (he was already with a customer) he joined us and 25 minutes later we had purchased a refrigerator. He said delivery Tuesday or Wednesday and that he would give us call when he knew for sure. We were driving home and less than 10 minutes later we get a call. Delivery will be Tuesday - we should expect a call Monday night to give us an approximate time. Got a great deal, no delivery charge (35 miles!), installed and haul away the old refrigerator. This part of the morning did not bug me! But I am just amazed at my first 3 experiences when Grand Appliance was so great. We would never have gone there if any of the other 3 businesses had there stuff together.