I'm just reading what you posted. My greater point was that hiring managers, HR, recruiters... sometimes people are jerks, but more often, we are understaffed and trying to do our best. It is easy to be upset with a faceless representative of corporate America. Harder when it is Joe next door that just got busy and made a mistake. If you happen to run into a jerk, being a jerk... it doesn't help to be a jerk to the next person just because the way you were treated before. Just be glad the jerk didn't hire you. You do realize firing and layoffs are two very different activities. Yes, the person at the end of the day is no longer employed, but the reasons are very different. The check and balance to firing/laying off are lawsuits. And companies (especially corporations) are generally very careful about lawsuits. That is why an individual firing is handled so carefully. Your first example was someone coming in late to work one time and getting fired. My experience is that you need to document a long history of that problem, give them training and opportunity to change, and even have them acknowledge the problem before HR/Legal will allow a firing to happen. For a layoff, the "bar" is certainly lower, but the company is also careful to show financial reasons (loss of a contract, losing sales, etc..) as the driver for laying people off. In short, they want proof to show that the decision wasn't one against the individual but financial reasons.