At any point did you explain to the ticket taker what the ticket office had said? That really is the key to this situation. If I was a ticket taker(a job i actually held for the brewers about 8 years ago in college) and saw you cut in line, you curse at me and try to blow by, I'm probably going to (at the very least) send you to the back of the line regardless of what the office had said at that point, it's just disrespectful(both to the ticket taker and the people who waited in line as well) and unnecessary. If you get in my face on top of it all, you're gone. Now if you explain to me what had happened BEFORE blowing up(or even after, assuming you don't try and blow by me), i can relate and we can calmly work it out(a quick call to the ticket office would have fixed it and you would have been in the stadium within 5 minutes). Now, from what you said(assuming nothing was left out), i think the person was a bit quick to pull your tickets, however totally justified in calling over the cop and supervisor. So if i start cursing at my waitress at a restaurant because of something the maitre d messed up, i shouldn't be kicked out of a restaurant? [expletive deleted --1992], because as soon as someone starts dropping bombs at the staff, you know they're gone. NOBODY deserves to be verbally abused for something that's not their fault while at work, and anybody who does so shouldn't be welcome at that establishment.