This is my first year as a season ticket holder, so I devoured the handbook...it definitely says that you're not guaranteed your seats from year to year (or an upgrade), so if someone told you that they were probably mistaken. 406 seems pretty extreme though. Have you asked if it's possible to try and change your seat location for individual games? On another note, I'd be interested to know what some season ticket holders do with their tickets. I have every intention of going to almost every game. But the row in front of me has been empty both games so far. I assume these are season ticket holder b/c otherwise I would have been able to get my tickets a row closer, right?