This may be specific to only me, but I need to vent what's bugging me... People. Really general, I know. I work at a hotel, and tonight has been hell.... Diamond VIP's not getting their water and snack in their room People complaining that their room is a smoking room because the housekeeper accidentally put an ash tray in the room (and the room was non smoking, I checked) A person complaining because their computer was not hooking up to the wireless network (this woman thought that she was the only guest in the hotel hooking up to the internet at 11:15 PM, and insisted it was the network, not her computer, despite the fact she was the only person who called to complain that the internet wasn't working...and she also said that internet support people never help. I've called our support a few times, they are AWESOME). Then she proceeded to complain that we don't have a lobby computer. Well, if kids didn't download every virus/worm infested thing that they came across, we would still have a computer. The phone ringing pretty much nonstop for 8 hours, most of them wanting to confirm their reservations or make reservations for a night every hotel in Madison is sold out. People complain too much, yet here I am complaining about people. I guess I'm just venting. Maybe they don't complain too much, they just have too high expectations and are angered when those expectations are not met. I wish I could tell everyone who complains to me to stay at an Exel Inn or a Motel 6, then come back and see how nice our hotel really is. Sorry I had to share my personal misery at work tonight with everyone. It is customer service, and I know that everyday when I come to work (and it is a part time job, so I don't have to deal with it everyday), but even the most level-headed person get's upset and annoyed every once in a while. Ok, I feel a bit better.