I received a followup response from Trenni this morning: OK, I'll try and find a nice way to pass this message on! Like I said in my first email, our real director will be back soon, and I'm guessing you'll notice a huge difference. The same crew is producing/directing the game on WMLW tonight (which I don't have to work), so I'll have a chance to see the game on TV and figure out what the problems are. And yes, I completely took your email as constructive. My biggest pet peeve is the animosity of the internet and how viewers rip people/teams without actual examples. So many people criticize behind a screen name and just for the sake of being nasty because they can. I'll always respond to someone who offers up an actual example or legit complaint!