I'm having an issue with my laptop (or several unrelated). Tried to wake to activate it from a screen off and I couldn't get my bluetooth mouse to register any movement or clicking. Got the screen working by using the keyboard, but the pointer was gone. Nothing I could do would activate the mouse/pointer. Using the keyboard I was able to get all my documents closed and attempted to restart, but the system took 15 minutes to "shut down" when I tried repeatedly to force the power off (it's a HP and if you push the power button for >10 seconds it is supposed to turn off, HAH!!!) So after about 6-7 tries it eventually shut down (I miss the old days where you had a battery you could pull out!). So I dumped the bluetooth mouse (I hated it anyways as it would jump all the time or not move incrementally). Wireless USB mouse in and after one round of normal shutdown/startup no issues. Then Yesterday! I had two FireTV devices go bonkers after Amazon pushed an update. So while troubleshooting the issue, my laptop went into sleep again for the screen (it's plugged in so I have the system set to never sleep, but the screen to sleep after 10 minutes). Well when I tried to get the computer to respond I had a black screen with nothing, until the left 1/4th of the screen became bright white with a slight grayscale image. Again, nothing would bring the system back and without visuals I couldn't even use the keyboard to help. Again, tried to turn the damn thing off and it took multiple tries before it finally shut down. Started up and the left 1/4th was like brightness 150% with the remainder normal. I checked the Hz and other settings on the display and changed resolution, etc and the left side was still bright, but coming back to normal. At that point I checked power and set the dang thing to never sleep for both the system and screen while plugged in. Ran multiple hardware tests and nothing was flagged. By the time I was done, screen was back to normal. Today, normal. What the Heck? Is it a hardware issue? It appears the issue was something was turning off during that "sleep" mode of the screen. Checked the power options and nothing leaps out to me. Anyone with more knowledge of computers have any idea what might be happening or should I prepare for a dead laptop at some point? Any help is greatly appreciated!
There were a bunch of Win10 updates pushed down the pipe about the time of the first crash and between the 2 so I don't know if that is related. I'm hoping it's just an issue with some driver that will get corrected eventually and not a hardware issue.