Its BS, I'm on my 3rd XBOX, previous 2 had been replaced by Microsoft. But now I'm out of my 3 yr warranty This one is like 2 months old.....I havent moved it since I took it out of the box, its in the TV cabinet. There is no way it should be broken. The DVD drive is simply broke, cannot read a disc. I don't know if its the NXE or what, but this is bull. I think my only option is just to buy a new one.....instead of getting it fixed, that way I could have Microsofts warranty actually