AT&T is bugging me. I hadn't had ANY problems with their internet service until 3 months ago when they changed THE NAME on the account from my wife's to mine, so we could save money. No new equipment, just a new account and man, have the problems been growing. Nothing major in the last month, but yesterday, all of a sudden, my DSL and Internet lights aren't on on the modem. Restart about 8 times....nothing. Finally call about 8:30 PM and once I finally get to someone breathing, oh, there's no problem with your connection. Really? Then why do have none? Reset button hit, still nothing. They can send me a new modem, but I have to pay for it! 4 and a half years ago when I got the modem, it cost nothing. So, now I will be calling their business office first thing tomorrow, and if they still want to charge me, I'll be looking for a new ISP!