i understand the frustration, and believe me i have had my problems with the ticket office, but what can you really do short of cancelling your order? i felt the same way when i got the runaround with opening day tickets. assuming they sold about 15,000 season ticket packages adding up all the partial plans (totally a guess) i can't see any business able to ship all these on the same day. i got three separate mailings from them on three different dates. the season tickets, the opening day extra tickets, and my parking passes...in no particular order. and the delivery confirmation did not require a signature...i am sure the mail carrier just scans something or enters something when they deliver it.