I called Linksys' customer service, and their answer to my wireless router not working is to unplug the router and connect directly from the cable box to the computer. um, doesn't that defeat the purpose of buying the router in the first place? edit: much later, i love that even though one has to pick through a lot of garbage, the interwebs has the answer to everything. thanks, random poster on tech message board! now on to dealing with a Time Warner Cable problem. as my friend says, "They're the devil."