Unfortunately with all media this is the common trope. I work in local media and people will find the pettiest things to complain about. Hair, makeup, voice, etc. Journalism and Broadcast in general is a competitive business. These people got and have these jobs for a reason. All that being said, Wisconsin in general is spoiled rotten with a very good broadcast team (TV and Radio) on almost all sports. Sophia does a great job and the bi-lingual aspect of her reporting will easily grant her a path out of Milwaukee when her contract is up if she wants to leave, to which I hope she doesn't. I think a lot of people undervalue the importance of having a reporter that has experience with the team. Telly and Sophia both have built personal relationships with coaches, managers, front office, etc. Elevates the level of reporting and knowledge of reporting a ton. Ad-libbing in front of a camera isn't always the easiest thing, especially with just a paper script in your hand.