(I couldn't find the old tech thread, hence this new post). I didn't think this really existed anymore, but apparently it does. We have a Dell Windows 7 laptop, which is about three years old. I've had sudden blue screen crashes happen three times over the past month or so. The laptop completely resets itself during this process. Anyone have ideas on what could be causing it, or what I can do to stop it? I am usually just running a web browser (Chrome), and not doing any heavy multitasking or anything like that at all. I also run virus protection and do malware scans pretty regularly, so I tend to doubt it's something like that.