I was a US Cellular user, and had absolutely no problem with them until we moved to Texas. They told us that we could either cancel both phones (for a $150 per phone fee) or move to Texas with them, and since we wouldn't be using 50% of our time in our home calling area, they could cancel the phones and still charge us the $150 fee. I understand business is business, but it was due to a job change that we moved, not that we wanted out of the phones for any other reason. And, our contract was supposed to end in August. So, I guess if you have any inclination that you may move out of the US Cellular area, don't go with them. We have AT&T now, and are liking their service.